Please note that our team will be operating a reduced service over bank holidays.
Support Hours
Our support team is available Monday to Friday, 9am–5pm, excluding bank holidays.
Prescription Requests
If you require a prescription ahead of a bank holiday, please submit your request at least 3 working days in advance to allow the best chance of delivery before the long weekend.
Blood Samples
Please avoid posting blood samples over a bank holiday weekend, as this may affect the stability of your sample.
Review Consultations
Review consultations will not be available on bank holidays.
Normal service will resume on the next working day following the bank holiday.
Thank you for your understanding and continued support.